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Title: A model of trust applied to the management ofinformation technology
Authors: Benzi, Dayse de Mello
Sousa Júnior, Rafael Timóteo de
Benzi, Victor de Mello
Assunto:: Gestão da informação
Tecnologia da informação
Segurança da informação
Issue Date: 2010
Citation: BENZI, Dayse de Mello; SOUSA JÚNIOR, Rafael Timóteo de; BENZI, Victor de Mello. A model of trust applied to the management ofinformation technology. The International Journal of Forensic Computer Science, v. 5, n. 1, p. 30-37, 2010. Disponível em:<http://www.ijofcs.org/abstract-v05n1-pp04.html>. Acesso em: 21 jun. 2012. Doi: 10.5769/J201001004
Abstract: This work presents a model of trust as it relates to the management of informationtechnology (IT). We comment on the definition of trust as applied to contemporarybusiness environments, and discuss the associated risks due to the complexity of modernglobalized relationships. This work focuses on IT management, emphasizing the necessityof aligning organizational strategies with a company’s activities as recent studies haveconcluded that organizations that exhibit “business-focused” IT management are subjectto less risk. In this context, our proposed model enables the evaluation of trust as itrelates to IT management, by means of metrics that are related to business factors. Afield application of this model demonstrates the relevance of measuring trust as a meansto mitigate business risks related to IT management.
Licença:: Disponível sob Licença Creative Commons 3.0, que permite copiar, distribuir e transmitir o trabalho, desde que seja citado o autor e licenciante. Não permite o uso para fins comerciais nem a adaptação desta.
DOI: https://dx.doi.org/10.5769/J201001004
Appears in Collections:Artigos publicados em periódicos e afins

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