Skip navigation
Veuillez utiliser cette adresse pour citer ce document : http://repositorio.unb.br/handle/10482/17211
Fichier(s) constituant ce document :
Fichier Description TailleFormat 
ARTIGO_ProposalMeasurementModel.pdf859 kBAdobe PDFVoir/Ouvrir
Titre: Proposal for a measurement model for software tests with a focus on the management of outsourced services
Auteur(s): Calazans, Angélica Toffano Seidel
Kosloski, Ricardo Ajax Dias
Ribeiro Junior, Luiz Carlos Miyadaira
Assunto:: Pessoal - recrutamento
Terceirização
Date de publication: mai-2012
Editeur: Universidade de São Paulo
Référence bibliographique: CALAZANS, Angelica Toffano Seidel; KOSLOSKI, Ricardo Ajax Dias; RIBEIRO JUNIOR, Luiz Carlos Miyadaira. Proposal for a measurement model for software tests with a focus on the management of outsourced services. Revista de Gestão da Tecnologia e Sistemas de Informação, v. 9, p. 265-284, 2012. Disponível em: <http://www.jistem.fea.usp.br/index.php/jistem/search/authors/view?firstName=Angelica&middleName=Toffano%20Seidel&lastName=Calazans&affiliation=Uniceub&country=BR>. Acesso em: 27 jun. 2014.
Abstract: The need for outsourcing IT services has shown a significant growth over the past few years. This article presents a proposal for a measurement model for Software Tests with a focus on the management of these outsourced services by governmental organizations. The following specific goals were defined: to identify and analyze the test process; to identify and analyze the existing standards that govern the hiring of IT services and to propose a Measurement Model for outsourced services of this type. As to the analysis of the data collected (documentary research and semi-structured interviews), content analysis was adopted, and in order to prepare the metrics, the GQM – Goal, Questions, Metrics – approach was used. The result was confirmed by semi-structured interviews. Here is what the research identifies as possible: to establish objective and measurable criteria for a measurement size as the input to evaluate the efforts and deadlines involved; to follow up the test sub-processes and to evaluate the service quality. Therefore, the management of this type of service hiring can be done more efficiently.
metadata.dc.description.unidade: Faculdade UnB Gama (FGA)
Licença:: Revista de Gestão da Tecnologia e Sistemas de Informação - Esta obra está licenciada sob uma Creative Commons (Attribution 3.0 Unported (CC BY 3.0)). Fonte: http://www.jistem.fea.usp.br/index.php/jistem/search/authors/view?firstName=Angelica&middleName=Toffano%20Seidel&lastName=Calazans&affiliation=Uniceub&country=BR. Acesso em: 27 jun. 2014.
Collection(s) :Artigos publicados em periódicos e afins

Affichage détaillé " class="statisticsLink btn btn-primary" href="/jspui/handle/10482/17211/statistics">



Tous les documents dans DSpace sont protégés par copyright, avec tous droits réservés.